Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with BSB Business Services Training Package Version 1.0. |
Application
This unit describes the skills and knowledge required to work under supervision researching primary sources of legal information, locating relevant information and writing up a basic summary.
It applies to individuals who provide legal support services while under supervision. Its application in the workplace will be determined by the job role of the individual and the legislation, rules, regulations and codes of practice relevant to different jurisdictions
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Unit Sector
Knowledge management – research
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Receive and process request for information |
1.1 Document request using appropriate recording system 1.2 Confirm client identity and other party’s right to receive information 1.3 Clarify client needs and establish relevant criteria in consultation with designated person to ensure client needs are met 1.4 Research and identify appropriate response methods and format 1.5 Forward request for information to others where appropriate |
2. Identify information sources |
2.1 Identify and research relevant sources and locations of information 2.2 Obtain access to identified sources 2.3 Resolve problems with accessing information promptly and efficiently |
3. Prepare to extract information |
3.1 Locate and extract information relevant to particular request 3.2 Discuss and implement resolutions to problems in accessing information with designated person where appropriate 3.3 Copy extracted information according to organisation’s security and confidentiality procedures 3.4 Maintain integrity of content/information |
4. Ensure information meets request |
4.1 Analyse, evaluate and edit extracted information to fit client needs 4.2 Combine different types of information, where appropriate, to provide response to request |
5. Compose report or correspondence |
5.1 Develop plan and synopsis for report or correspondence 5.2 Write report or correspondence using clear and concise language 5.3 Check spelling, punctuation and grammar, and amend where necessary |
6. Prepare to format report or correspondence |
6.1 Format report or correspondence according to organisation’s requirements, policies and procedures 6.2 Check report or correspondence for accuracy and to ensure that intended meaning will be readily understood by recipient |
7. Finalise report or correspondence |
7.1 Arrange review and sign-off of report or correspondence with designated person within designated timelines 7.2 Apply organisation's information-recording procedures 7.3 Forward report or correspondence to client |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Reading |
1.4, 2.1, 4.1, 5.3, 6.1, 6.2 |
|
Writing |
1.1, 1.2, 1.5, 3.4, 4.1, 4.2, 5.1, 5.2, 5.3, 6.1, 6.2, 7.2 |
|
Oral Communication |
1.2, 1.3, 3.2, 7.1 |
|
Navigate the world of work |
3.3, 6.1, 7.2 |
|
Interact with others |
1.2, 1.3, 3.2, 7.1, 7.3 |
|
Get the work done |
1.3, 1.4, 2.2, 2.3, 3.1, 3.2, 5.1, 6.1, 7.1 |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
BSBRES404 Research legal information using primary sources |
BSBRES404A Research legal information using primary sources |
Updated to meet Standards for Training Packages |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10